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Any cancellations of Tickets can be done online if the passenger is registered with us or a mail has to be sent with all details to email@example.com or call us at 82-62-810-810 for the same.
Any cancellation of hotels / packages a mail has to be sent at firstname.lastname@example.org or call us at 82-62-810-810 for the same.
No Service Charges will be charged, over and above the airline’s own cancellation, Rescheduling and No-Show charges.
In case of e-Tickets, the refund shall be processed within 15 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective airline/service provider
Please note that all bookings for which the payment is made through Credit Card / Debit Card / Net banking will attract a charge of 2.50% of the total amount.